Terms and Conditions - Flat Clearance Beckenham
Welcome to Flat Clearance Beckenham. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Introduction
Flat Clearance Beckenham provides comprehensive property clearance services in the Beckenham area. Our services are designed to assist clients in the efficient and respectful removal of unwanted items from their residences.
2. Services Offered
- House Clearance: Complete removal of all unwanted items from residential properties.
- Office Clearance: Efficient clearing of office spaces, ensuring minimal disruption to business operations.
- Estate Clearance: Sensitive handling of clearances following estates or probate cases.
- Eco-friendly Disposal: Commitment to environmentally responsible disposal and recycling practices.
3. Booking and Confirmation
To book our services, clients must provide accurate information regarding the scope of clearance required. Upon confirmation, a detailed schedule will be provided outlining the dates and times of service.
3.1. Payment Terms
Payments are to be made upon completion of the service. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4. Client Responsibilities
Clients are responsible for ensuring that all valuable items are secured or removed prior to our arrival. Additionally, access to the property must be unobstructed to facilitate efficient clearance.
5. Our Responsibilities
Flat Clearance Beckenham commits to:
- Performing services with professionalism and respect for the client's property.
- Adhering to scheduled times and dates.
- Ensuring the safe removal and disposal of items.
- Maintaining confidentiality regarding client information.
6. Liability
While we take utmost care during the clearance process, clients acknowledge that certain risks are inherent to property clearance. Flat Clearance Beckenham is not liable for any accidental damage to property unless caused by gross negligence.
6.1. Insurance
We maintain comprehensive insurance to cover potential damages during the clearance process. Clients are encouraged to discuss any specific concerns with our team prior to service commencement.
7. Cancellations and Rescheduling
Clients may cancel or reschedule services up to 48 hours before the scheduled date without incurring additional charges. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.
8. Privacy Policy
All personal information collected during the service engagement is handled with strict confidentiality. We do not share client information with third parties, except as required by law.
8.1. Data Protection
We adhere to relevant data protection regulations to ensure the security and privacy of client data.
9. Dispute Resolution
In the unlikely event of a dispute, clients are encouraged to contact our customer service team to seek a resolution. If an agreement cannot be reached, disputes will be handled in accordance with applicable laws.
10. Amendments to Terms
Flat Clearance Beckenham reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through appropriate channels.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Beckenham is located.
12. Acceptance of Terms
By utilizing our services, clients acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Flat Clearance Beckenham. We are committed to providing you with exceptional service.