Privacy Policy
Effective Date: April 27, 2024
At Flat Clearance Beckenham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information: Includes your name, address, email address, and phone number.
- Non-Personal Information: Includes browser type, operating system, and browsing behavior.
- Payment Information: Details required to process your transactions securely.
How We Use Your Information
Your information is used in the following ways:
- To Provide Services: We use your information to deliver our services efficiently.
- To Improve Our Services: We analyze data to enhance user experience and service quality.
- To Communicate: We may send you updates, newsletters, or promotional materials.
- To Ensure Security: We use information to protect against unauthorized access and fraud.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- Service Providers: Trusted third parties who assist in operating our website and conducting our business.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption of sensitive data during transmission.
- Regular security assessments and audits.
- Access controls to limit data exposure.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Help us understand how visitors interact with our website.
- Functionality Cookies: Remember your preferences and settings.
You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.
Legal Basis for Processing
We process your personal information based on the following legal bases:
- Consent: When you have given clear consent for us to process your personal data.
- Contract: When processing is necessary for a contract we have with you.
- Legal Obligation: When processing is necessary for compliance with the law.
- Legitimate Interests: When processing is necessary for our legitimate interests.
Third-Party Services
We may use third-party services such as payment processors and analytics providers. These third parties have their own privacy policies, and we encourage you to review them for more information.
User-Generated Content
If you provide content on our website, such as reviews or feedback, you grant us the right to use, display, and distribute such content in accordance with our terms of service.
Cookies Policy
Our Cookies Policy explains how we use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Contact Information
If you have any questions or concerns about this Privacy Policy, please reach out to us through our official communication channels.
Updates and Notifications
We will notify you of any significant changes to this Privacy Policy by posting the new policy on our website. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee data protection strategy and implementation to ensure compliance with GDPR and other data protection regulations.
Your Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
Conclusion
Protecting your privacy is essential to us. We are committed to implementing and maintaining robust security measures to safeguard your personal information. If you have any concerns or require further information about our privacy practices, please do not hesitate to contact us.